Terms & Conditions

Effective Date: January 8, 2025

Welcome to LakeView Cleaning Company ("we," "us," "our"). These Terms and Conditions ("Terms") govern your use of our website (lakeviewclean.com) and our cleaning services. By accessing our website or using our services, you agree to these Terms. If you do not agree, please refrain from using our services or website.

1. Services Provided

LakeView Cleaning Company offers residential, vacation rental, office, and construction cleaning services at Lake of the Ozarks. Specific service details, availability, and pricing are outlined in agreements or communicated directly with clients.

2. Booking and Payments

To ensure a seamless experience, we have established guidelines for booking and payment processes:

• All bookings are subject to availability and confirmation.
• Payments are due at the time of booking or as agreed upon in a service contract.
• We reserve the right to cancel bookings if payment is not received or if terms are violated.

3. Cancellations and Rescheduling

We understand that plans can change. To accommodate our clients, we have established the following cancellation and rescheduling policies:

• Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee.
• Rescheduling requests are subject to availability and must be made at least 24 hours in advance.
• LakeView Cleaning Company reserves the right to cancel or reschedule services due to unforeseen circumstances, such as staff availability or emergencies.

4. Satisfaction Guarantee

Our Sparkling Clean Guarantee™ ensures that we deliver high-quality cleaning services. If you are not satisfied with our work, please contact us within 24 hours, and we will address your concerns or revisit your property to make it right.

5. Client Responsibilities

To help us provide the best possible service, we kindly ask clients to fulfill the following responsibilities:

• Clients must provide safe and unobstructed access to the property for our cleaning team.
• Clients are responsible for securing valuables and removing fragile items from areas to be cleaned.
• Pets must be secured in a manner that does not interfere with our services.

6. Limitations of Liability

While we strive for excellence in every service, there are limitations to our liability:

• LakeView Cleaning Company is not responsible for pre-existing damage to property or items.
• We are not liable for damages resulting from improper use of cleaning products at the client’s request.
• In the event of accidental damage caused by our team, clients must report the issue within 24 hours for resolution.

7. Website Use

Your use of lakeviewclean.com is subject to the following terms:

• The content on lakeviewclean.com is for informational purposes only. Unauthorized reproduction, distribution, or commercial use of our content is prohibited.
• We reserve the right to update or remove website content at any time.

8. Privacy

Your use of our website and services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these external websites.

10. Termination

We reserve the right to terminate or suspend access to our website or services without prior notice if these Terms are violated or if we deem it necessary to protect our business or customers.

11. Governing Law

These Terms are governed by the laws of the State of Missouri. Any disputes arising from these Terms or our services will be resolved in the courts of Morgan and Camden County, Missouri.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Updates will be posted on this page with the effective date. Continued use of our website or services constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

LakeView Cleaning Company

Address: 162 Missouri Blvd Unit 2, Laurie, MO 65038

Email: info@lakeviewclean.com

Phone: (573) 963-2242